Legal Notice new


General information of the owner of the website:

IVY HEALTH SL, a company domiciled at PLAZA SAGRADO CORAZON 5 – 6º DPTO 3 – 48011 BILBAO (BIZKAIA), which is registered in the Mercantile Registry of BIZKAIA, volume 5593, book 0, page 128, sheet BI-67496, entry 1, with CIF: B95831897 (hereinafter, THE COMPANY) is the owner of this Website located in the domain

The access, navigation and use of this Website is free, provided that the User complies with the terms of this Legal Notice, current legislation, good practices and behaviors usually accepted on the Internet. By accessing the Website or any of the pages through which it can be accessed, the user expressly declares that he/she has read, understood and accepted this “Legal Notice”. In case you do not accept the terms and conditions that are presented below, please refrain from using the Website, reserving the right of the Company to restrict access to the Website to those users who do not respect them.

Personal information

THE COMPANY will only have personal data of those users who voluntarily want to provide them through the Website through the mechanisms established for that purpose.
The User who freely, affirmatively and voluntarily communicates to the Company their personal data through the procedures established on this Website, expressly authorizes THE COMPANY to process it for the purpose of promoting commercial actions and always respecting the legislation in force at all times. in matters of personal data and information society services. The User who does not authorize the processing of their data, will not receive any communication from the COMPANY, immediately eliminating the communications received by the same qualifying them as erroneously received communications.

Any user may at any time exercise the right of access, rectification, opposition and cancellation of their personal data that the applicable regulations grant through their communication to the email You can also use this email to request more information about your rights.

The personal data communicated by the User freely, affirmatively and voluntarily to THE COMPANY, can be stored in automated databases, and whose ownership corresponds exclusively to THE COMPANY, assuming this all measures of a technical, organizational and of security that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of the General Data Protection Regulation 2016/679, of April 27, and its related Guidelines. The conservation of the data is indefinite, being able to be revoked through the channels enabled for this purpose.

The communication between the users and THE COMPANY does not use a secure channel, and the transmitted data is not encrypted, therefore it asks users to refrain from sending personal data that deserve the consideration of data specially protected in the terms indicated by the General Regulations, since the security measures applicable to an unsecured channel make it inadvisable.

Personal data that is voluntarily communicated by the User will be used solely for the specific purpose of promoting commercial actions and will be treated with the utmost confidentiality, being used only for those purposes for which they were collected and of which the User is expressly informed at the time of its collection in this Privacy Policy. Data of personal character collected through this Website may be subject to transfer to its commercial agents or their customers, to which the User expressly gives his/her consent.

Legal regulation

This “Legal Notice”, as well as the rest of the content of this Site, have been made respecting at all times the legislation that is applicable to them, in particular, regarding the Protection of Personal Data and Law 34/2002, of July 11, on Services of the Information Society and electronic commerce, and may be revised and modified at any time in order to adapt to any modification of current legislation. In this case, the new content will be applicable from the moment that its modification is advertised on the Website, being accessible to Users of the same. The use of the Website, including access by Users and navigation through it. , is free but implies the express acceptance and compliance with the “Legal Notice” of this Website and the applicable Spanish legislation.

Links Policy

THE COMPANY is not responsible for the content of the web pages that the user can access through this website.


Our website uses “cookies” to improve navigation and obtain statistical data on visits obtained.

What are cookies?

“Cookies” are small text files that are installed on the computer from which they are stored. Visit our website, and they provide us with information automatically. “Cookies” can not be considered as a computer virus in any case.

  • Do not damage the computer or slow down its functioning in any way
  • You can delete our “cookies” at any time, or reject them by configuring your web browser
  • “Cookies” “are associated only with the browser of a specific computer (an anonymous user)
  • Thanks to” cookies “, it is possible that we recognize the browsers of registered users after they have authenticated for the first time, without having to register at each visit to access the areas and services reserved exclusively for them
  • Our “cookies” serve to identify a user session (“session cookies”) on a computer (“temporary cookies”), and do not provide for themselves neither the user’s name nor any other personal information
  • The “cookies” used can not read the “cookies” files created by other providers
  • The user has the possibility to configure your browser to warn you on the screen of the receipt of “cookies” or to prevent the installation of “cookies” on your hard drive.

Please consult the instructions and manuals of your browser to expand this information.

Our web uses two different types of “cookies”:

“Cookies” from third parties:

The Google Analytics service installs them on your computer. They are “cookies” statistics, with which we can know useful data to improve our website. Some data collected are, for example: the number of visits received, the origin of the visits, the keywords used to find us, or the hours of greatest influx of visitors. You can obtain more information about the Google Analytics privacy policy, by visiting the following link: Google Analytics “cookies” policy. You can configure your browser to not receive these “cookies” and they will not be installed. Otherwise, understand emos that we have your consent for installation.

“Cookies” own:

The generated our website for different functions:

Authentication cookies:

Used to recognize registered users who have authenticated on our website. With these “cookies”, you can access the restricted access sections of the web. In case of rejecting these cookies or deleting them, the access codes to our website will not work correctly.

Interface personalization cookies:

Used to facilitate navigation of our website. They allow us to remember some graphic aspects of our website automatically. In case of rejecting these cookies or deleting them, navigation on our website will not work so easily.

Advertising cookies:

Used to personalize the advertising that our website provides, depending on the content viewed and the frequency with which they are displayed. ads.

Cookies behavioral advertising:

These “cookies” store the information of our users and their behavior to then offer, in the available advertising spaces, information relevant to them. If you have questions about our policy of use of “cookies”, you can contact us through: Customer Service Department (phone, email and contact form provided on the website).

How to delete cookies

From your computer you can remove the “cookies” installed in each browser you use. The “cookies” are installed in each browser used to visit us, and therefore you must remove them from each of them.

Here you have information on how to do it in the main browsers:

  • Delete “cookies” in Chrome
  • Remove “cookies” in Firefox
  • Delete “cookies” in Internet Explorer
  • Delete “cookies” in Safari
  • Delete “cookies” in Opera

For more information about the use of “cookies”, you can review the following documentation: Guide on the use of “cookies” of the Spanish Agency of Protection of Data.


In order to offer you a better service, uses cookies. By continuing browsing the site, you accept the use of them. You can find more details in our legal notice.


In compliance with the European Data Protection Regulation 2016/679, of April 27, and Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI) -CE), the company:


informs that it has proceeded to create pages on the Social Networks TWITTER, FACEBOOK, YOUTUBE and INSTAGRAM with the main purpose of advertising.

The user by freely, affirmatively and voluntarily consenting to the processing of your data, it explicitly includes the personal data published in your profile. The user can access the privacy policies of the Social Network at any time, as well as configure their profile to guarantee their privacy. IVY HEALTH S.L. access and treat that public information of the user, especially his/her contact name. This data is only used within the Social Network itself. They are not incorporated into any file.

The user can exercise their rights of access, rectification, cancellation and opposition at the above address. Likewise, the user must be aware of the peculiarities of social networks and the limitations of IVY HEALTH S.L. in relation to the application of the rights of access, rectification, cancellation and opposition.

If the user had any doubt about it, he / she will be able to consult the peculiarities of the different social networks in the legal clauses of the same. The user is responsible for all content published in the social network profiles belonging to IVY HEALTH SL. content is not in accordance with the current legislation, its publication is forbidden, the user being solely responsible for said publication.

Below we detail the link to the privacy policy of our Social Networks and other usual social networks: